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| technical services |
| Do you ever worry what you’d do if your computer network stopped working and you couldn't access any of your files or data? Or if your email system went down at a critical moment? The cost of using our specialist services is far more economical than employing your own full-time staff. |
Raqsys Technical is our backbone service. In the 21st century every business function at every level is dependent on computers. Even a sole trader needs a pc, and the bigger the company the bigger the network of linked computer systems. All the services offered by raqsys are integrated with your internal resources.
We can act as an outsourced team to complement your existing IT infrastructure economically whenever extra manpower is urgently needed, or for small firms we can be your own virtual IT department.
Whatever your requirements, raqsys can provide the service you need to keep your business going.
All of our engineers are Microsoft and Cisco trained and have experience of working with blue chip multinational corporations.
From small office installations and maintenance contracts to full multinational infrastructure roll-outs, we're here to help you achieve the mission of your company and department. What you want is what we want.
But creating a reliable computer system isn't all. Ask your insurance company what needs to be covered to prevent an enormous increase in premiums! Let's give you one or two everyday examples.
You’ve been efficiently keeping your backups current and everything is going well, and then without warning there's a fire at your office that destroys your equipment. Some people might think this is not a problem, because you’ve got backups.
But what if they were destroyed by the fire as well?
Raqsys can keep backups of your systems remotely and securely at our various facilities and give you the peace of mind that whatever happens you’ll be able to resume your business with minimum disruption.
When things are working everyone’s happy, but what would you do if there was a natural disaster or an act of terrorism that suddenly knocked out your entire business operations?
There's no way that you could know in advance when this would happen or what the effects would be. Do you have a plan? Are you confident you could get your business back up and running within hours – or would it be more like weeks or even months? Would your company survive?
These are all areas where Raqsys Integrated Business Solutions can help you by providing technical services you can depend on, tailored precisely to your needs. Instead of your business being at the mercy of temperamental equipment, we make 21st century technology your dedicated and reliable servant, even in the event of emergency.
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| infrastructure design and implementation |
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If you’re running a small firm and just need a basic system that works or a larger company with a system that needs regular updating, where do you turn?
Raqsys can provide a complete solution for any size of business. We’ll spend time with you to assess your needs and come up with available options that meet your requirements and budget. We'll explain the pros and cons of each option, so you can decide which to take forward. Once your preferred option is selected, you can either do the work inhouse with your own IT team or we can send an experienced IT team to do the work for you within your specified time constraints. Either way we relieve the company burden in a cost-effective strategy that shareholders respect. |
| onsite technical support and repairs |
| We offer complete customised service contracts to suit your business, looking after your physical equipment and/or the running of your systems. You select a contract based on your company's declared needs. For example: response times required (4 hours, 8 hours, 24 hours or 3 days)
• response during working hours or out of office hours
• what you need covered. Why have doubts when you can be sure? |
| disaster recovery solutions and consultancy |
| Raqsys Technical can ensure the continuation of your business even in the event of unpredictable natural disaster or terrorism.
Our solutions range from off-site backups with secure remote storage of your key business data to providing the infrastructure and equipment for employees to work from home to a full disaster recovery site which replicates your current business setup with all critical functions including data links to your other offices, telephone systems, and emergency office facilities for key staff. |
| international project management |
| Technical project management services ranging from small scale roll-outs to full SAP R/3 multi-country infrastructure projects. |
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